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Privacy policy

This Privacy Policy explains how Arcana Empothecary, 12250 El Camino Real, Ste 108 San Diego, California 92130 handles information, including your Personal Data, that Arcana Empothecary collects online and through Arcana Empothecary’s websites, online services, design and computing tools, blogs, and mobile applications (together, “sites”). Arcana Empothecary sites are primarily intended for practitioners and customer users of Arcana Empothecary products. By visiting Arcana Empothecary’s sites, you acknowledge and agree to the practices described in this Privacy Policy. This Privacy Policy is incorporated into and made a part of our Terms and Conditions.

For purposes of the California Consumer Privacy Act (“CCPA”), Arcana Empothecary policy and practice is to not sell Personal Data to third parties and will not discriminate against any user for exercising rights under the CCPA.

1. Information We Collect

When you visit our sites, Arcana Empothecary collects a broad variety of information about you and how you use the sites (in some cases, including “Personal Data”, which is information relating to an identified or identifiable person; for example, your email address, name, or phone number). Arcana Empothecary may use such information (including Personal Data), consistent with this Privacy Policy, and to provide and improve our products, services, content, and advertising. If we cannot collect this information, we may not be able to provide you products or services, and you may not be able to take advantage of certain site features and programs. Examples of the information we collect and store include:

Arcana Empothecary makes available online tools such as design tools, mobile applications, and social computing environments (“Tools”). Such Tools may be accompanied by separate or additional terms, and may use information that you provide to deliver their services or functionality. Unless otherwise specified, when you download or use Tools, Arcana Empothecary may collect, use, transfer, and store the same types and categories of data and information that we do on the sites.

2. How We Use Your Information

Arcana Empothecary uses the information it collects for the following business purposes:

We may provide you with additional information regarding the business purpose for which we use your data when you enter your Personal Data in a particular site, online form, or Tool.

Arcana Empothecary processes Personal Data on the following grounds or basis: your consent (which, where applicable, may be withdrawn at any time); the performance of a contract with you or pre-contractual steps for a contract with you; compliance with our legal obligations; legitimate interests pursued by Arcana Empothecary or third parties to whom we transfer the Personal Data; and/or as otherwise permitted by applicable laws.

3. International Transfers

Arcana Empothecary is a company that may operate globally, and the information we collect, including Personal Data, may be transferred to and stored, processed, and accessed by entities located in the United States and in other countries. Arcana Empothecary 3rd party entities worldwide are governed by this Privacy Policy with regard to the information collected through Arcana Empothecary sites. Data protection laws differ around the world, and your information and Personal Data may be subject to access requests from governments, courts, or law enforcement in multiple jurisdictions. Arcana Empothecary uses approved “Model Contractual Clauses” for the international transfer of Personal Data collected in the European Economic Area and Switzerland; 

  1. Disclosure to Third Parties
    Arcana Empothecary may share information, including Personal Data, with third parties such as suppliers and service providers, in accordance with this Privacy Policy and to provide services to Arcana Empothecary or on our behalf. For example:

Arcana Empothecary may also share or disclose information, including Personal Data: if we have permission to make the disclosure; to enforce or apply our Terms of Use and other policies or agreements with you; to comply with government, legal, or regulatory requirements; to prosecute and respond to investigations and legal proceedings; or to protect rights, people, or property (including for fraud protection and credit risk reduction).

5. Marketing Preferences

When you register for an online account with Arcana Empothecary, visit our sites or online store, subscribe to a newsletter, register to attend an event, or enter a contest, drawing, or other promotion, you may receive marketing communications from Arcana Empothecary. You may unsubscribe from those marketing communications at any time, using your account preferences (if registered) or our Information Request Form.


Even if you choose not to receive some marketing emails from us, you will still receive our transactional emails, such as messages related to your orders, updates or notifications about hardware, software or other products you have purchased from us, or information about your account.

6. Cookie Policy

We use cookies and other tracking technologies online.
We use Cookies exclusively for anonymous cookie sessions to allow active user/customer account credential login capabilities, and to allow 3rd party website visitor analytics and reports to help improve website user experience and help us figure out what works best for our customers based on the anonymous data collected.

No Cookies on our site are ever used to collect or track personal information, not with 3rd party visitor analytics reporting tools like Google or Bing or with internal cookie sessions.

7. Your Personal Data Rights

Under applicable data privacy laws and depending upon our use or basis for processing, you have specific rights regarding your Personal Data, which may include the right to:

Requests regarding your Personal Data may be submitted to Arcana Empothecary using our Information Request Form. In order to process your request, Arcana Empothecary may need to verify your identity; applicable law may also permit or require Arcana Empothecary to retain information about you for specific purposes, such as to demonstrate compliance or to complete store transactions.

8. Social Media Platforms, Forums, and Public Areas

Content or information (including profile information such as name, location, pictures, etc.) that you choose to post or submit to publicly available portions of the sites, forums, or on social media platforms is non-confidential and is not subject to the protections of this Privacy Policy. Whether on Arcana Empothecary sites, forums, or any social media platforms, you should exercise caution in deciding what information you publish or disclose. Your interaction with third-party social media platforms (such as Facebook or Twitter) is subject to, and governed by, the terms applicable to those platforms.

9. Data Security and Retention

Arcana Empothecary cares about the security of your Personal Data, and we use a variety of administrative and technical measures to help protect it, including commercially available security technologies such as secure servers, firewalls, and encryption. It is your responsibility to safeguard any password, user ID, and other Personal Data while using our sites. Regardless of protective efforts, transmissions over the Internet are never guaranteed to be entirely secure or error-free.

Arcana Empothecary may retain information, including your Personal Data, for the length of time necessary to fulfill the purposes for which it was collected, consistent with this Privacy Policy, unless a longer retention period is required or permitted by law. Please note that even if Arcana Empothecary deletes your Personal Data, it may persist on backup or archival media for an additional period of time.

10. Protection of Children

Arcana Empothecary sites are not primarily intended for children, and Arcana Empothecary does not knowingly collect Personal Data from children without obtaining parental consent where it is required by law. If you believe that we may have collected Personal Data from someone under the applicable age of consent without obtaining parental consent, please let us know using our Information Request Form and we will take appropriate measures to investigate and address the issue.

11. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. We recommend that you periodically review this Privacy Policy to learn of any changes and stay informed regarding Arcana Empothecary’s current practices. When you visit or use Arcana Empothecary sites, services, or Tools, you are accepting the current version of this Privacy Policy. This Privacy Policy supersedes all previous versions. For more information on using Arcana Empothecary’s sites, see our Terms of Use.

12. Contact Arcana Empothecary Regarding this Policy

You can contact Arcana Empothecary regarding this Privacy Policy using our Information Request Form.